Privacy policy

PRIVACY POLICY

Last updated: October 2026

At AL-IQRAH, accessible at www.al-iqrah.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

1. Information We Collect

Personal Information

When you browse our website, place an order, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Payment status and transaction-related information

  • Information you provide when contacting our customer support

Payment details are handled by the relevant payment service provider. We do not intend to store your complete payment card details on our own systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with our website. This information helps us understand website usage and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and fulfil your orders.

  • Arrange shipping and delivery of your purchases.

  • Process payments and manage order-related issues.

  • Communicate with you about your orders, deliveries, and customer support requests.

  • Send promotional messages where permitted by law and your preferences.

  • Improve our products, website, and customer experience.

  • Detect, prevent, and investigate fraudulent or unauthorized transactions.

  • Comply with applicable legal and regulatory requirements.

3. Sharing of Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Shopify: To host and operate our online store.

  • Payment service providers: To process and verify payments.

  • Shipping and delivery partners: To ship orders and provide delivery updates.

  • Advertising and analytics services: Such as Meta and other services we use to understand website performance and measure advertising effectiveness.

  • Legal authorities: Where disclosure is required by law or necessary to protect our legal rights.

These service providers may process information in accordance with their own privacy policies and applicable requirements.

We do not sell your personal information to third parties in exchange for payment.

4. Cookies and Advertising Technologies

Our website may use cookies, pixels, and similar technologies to maintain website functionality, understand visitor activity, improve performance, and measure advertising results.

These technologies may help us understand how visitors interact with our website and whether our advertisements are effective.

You can manage cookies through your browser settings and, where available, our website's privacy or cookie preference tools. Disabling certain cookies may affect some website features.

5. Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.

No method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Subject to applicable laws, you may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of personal information where applicable.

  • Withdraw consent for activities that rely on your consent.

  • Opt out of promotional communications.

You can unsubscribe from promotional emails using the unsubscribe link provided in those emails. You may also contact us to request assistance with your privacy-related concerns.

We may need to retain certain information where required by law or for legitimate business purposes.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing personal information.

8. Children's Privacy

Our website is intended for general customers and families. Purchases should be made by adults or with appropriate parental or guardian involvement. We do not knowingly collect children's personal information in violation of applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws. Any updated version will be published on this page with a revised update date.

10. Contact Us

Please contact us:

Brand: AL-IQRAH โ€” Grow in Iman ยท Glow in Falah

Website: https://www.al-iqrah.com

WhatsApp: +91 9094971870 / +91 9600584392